High maintenance customer

[Bill Campbell]

On Mon, Nov 26, 2007, Tom Palmquist wrote:
>Laura,
>
>I feel your pain. The only customer that screwed us out of
>our fees was a lawyer. Because he owed us <1k$, we elected
>not to get another attorney and sue. We chalked it up to
>experience.

So far in the 23 years I've been doing this, the only customer
that we have had serious problems with was a Baptist Church.
They seemed to have the attitude that our work should be done for
free because it was the ``Lord's Work(tm)'', and to make matters
worse, a committee was involved (there was no issue with the work
we did, just that they didn't feel like paying for it).

We have done a fair amount of work for lawyers without problems,
but it has always been for small firms where we knew the people
involved.  That isn't to say that I trust land sharks, just that
I have been very careful in choosing the clients, and making sure
that there's an understanding of the work involved.

Bill
--
INTERNET:   bill at celestial.com  Bill Campbell; Celestial Software LLC
URL: http://www.celestial.com/  PO Box 820; 6641 E. Mercer Way
FAX:            (206) 232-9186  Mercer Island, WA 98040-0820; (206) 236-1676

Are we at last brought to such a humiliating and debasing degradation,
that we cannot be trusted with arms for our own defense? Where is the
difference between having our arms in our own possession and under our own
direction, and having them under the management of Congress? If our defense
be the real object of having those arms, in whose hands can they be trusted
with more propriety, or equal safety to us, as in our own hands?
    -- Patrick Henry June 9, 1788, in the Virginia Convention on the
    ratification of the Constitution.