User Limit

[Barry Wiseman]

Kenneth Brody wrote:
> Quoting Barry Wiseman (Fri, 16 Nov 2007 14:21:35 -0500):
> [...]
>> I have only one site running with a licensed version (linux 5.0.15), and
>> based on my painful adventure with that two months ago, I hope to avoid
>> deploying any more.  Your best source of info on this is probably fptech
>> support.  After my license service went south following a power outage,
>> it took them two or three tries in September to get the license cranking
>> again successfully -- over the space of several hours, while the client
>> was totally down :-(  This licensing stuff is clearly Not Ready for
>> Prime Time.
> 
> As I recall, the problem you had was that, after the crash, you somehow
> loaded a 5.6 beta license onto that system.  As you may recall, the
> message you posted to the mailing list said that licinfo showed:
> 
>> CUSTOMER
>>          Name: Beta Testing
>>          Serial number: 99999999-3
> [...]
>> PRODUCTS
>>          Name: FULLDEV
>>          Version: 5.6.beta1
> 
> (See Message-ID: <46EFF577.9010206 at gensoftdes.com>)
> 
> Also, there were delays in responding to you because (1) you initially
> posted to the filePro mailing list and not to fpsupport, and (2) you
> then sent e-mail directly to Ray (who was out to lunch) and again not
> to fpsupport.
> 
> As I recall, once you downloaded the license file again (Ray made a
> new one, just to make sure that it would have a different checksum,
> as you had noted something about identical checksums) and put it in
> place, everything was fine.
> 
> What happened to your original, valid license file, I do not know,
> but you apparently somehow overwrote it with the 5.6 beta license.
> 

Full disclosure:  Ken is surely absolutely correct that my customer 
would have been running again quicker had I contacted tech support 
directly and immediately, which is what I advised Steven to do, before 
my remarks degenerated into irrelevant grumbling.

However, since my only access to or contact with any post-5.0.14 
distribution was the single download from the fptech website that 
related to that single client's license, I dispute that the 5.6 beta 
license originated through any fault of my own.