The future of filePro... one major one anyway!

[Dennis Malen]

Guys and Gals,

Just go back to John's initial email. It is clear that he is talking about 
products created by Sound Ideas and that Weblink was part of  Sound Ideas 
product selection.

I clearly understood John's email and how he was substantiating quality of 
product that is produced by this exception company.

In any event, if someone needed clarification then just ask in a civil tone. 
Mark's email directed at me was definitely confrontational and 
argumentative, although I must add that he did apologize.

In conclusion, let's be civil. Don't try to get someone just for the sake of 
getting them. It's a waste of time and very unproductive and very 
unprofessional.

Dennis Malen
516.479.5912
----- Original Message ----- 
From: "Bruce Easton" <bruce at stn.com>
To: <filepro-list at lists.celestial.com>
Sent: Thursday, May 17, 2007 5:15 PM
Subject: RE: The future of filePro... one major one anyway!


> Brian K. White wrote Thursday, May 17, 2007 3:15 PM:
>>
>> ----- Original Message -----
>> From: "Fairlight" <fairlite at fairlite.com>
>> To: <filepro-list at lists.celestial.com>
>> Sent: Thursday, May 17, 2007 2:59 PM
>> Subject: Re: The future of filePro... one major one anyway!
>>
>>
>> >> John's initial email was extolling the virtues of reface and
>> he supported
>> >> that by the fact that Sound Ideas also was the vendor and creator of
>> >> weblink. Those of you who use weblink will understand what a great
>> >> product
>> >> it is. In my email, I agreed with John and explained that I
>> too felt that
>> >> weblink was a great product.
>> >
>> > I've actually looked at Weblink and parts of the demo.  Having
>> done so, it
>> > entirely slipped my mind that Sound Ideas was behind that
>> product as well.
>> > I was product-oriented, and specifically model-oriented.
>> Web-based versus
>> > whatever model Reface falls within are two wholly differing
>> models.  I was
>> > not company-oriented--I rarely am.  Companies may put out 30
>> products and
>> > only one is of use to me.  I'm not necessarily going to get that
>> > connection
>> > between the two if it's left unstated, nor is everyone else.
>> >
>> > Your statement was a flat, "We use weblink and its great!"
>> >
>> > Zero context.  I've -looked- at that product myself and I wasn't 
>> > drawing
>> > any connection between the two, seriously.  Nobody that didn't
>> take time
>> > to
>> > look up Weblink (a seemingly unrelated product in a completely 
>> > different
>>
>> John. Mentioned. Weblink.
>> Dennis. Corroborated.
>> Simple. Concept.
>> Even. I. Got. It.
>>
>> Brian K. White
>
> Sorry, Brian -  "not good enough" (with my best Simon Cowell voice).:)
> For me, it was much more like:
>
> John said a LOT of exciting stuff that included a mention to Weblink
> (which I missed at first - also I'm not familiar with the product).
>
> Dennis corroborated if you want to call it that on Weblink in a way
> that was not clear as to where it came from or if it had anything to
> do with his question which followed.  That's OK by me, but that's
> bound to make people curious.
>
> Mark asked why Dennis is mentioning two seemingly unrelated things.
>
> (and to me - here's where things break down ...)
>
> Dennis, being unclear with a half answer only answers about his own
> question losing track of Weblink altogether - a missed opportunity
> to clarify for the rest of us how his exclamation about Weblink ties
> in with the originial topic, if at all.  I can understand not wanting
> to have to defend what may look like an attack, but please,
> for benefit of others, don't muddy the waters and leave us hanging.
> A simple "John mentioned Weblink which Sound Ideas also produce"
> would have immediately clarified things for all forum readers and
> searchers present and future, and would have been a sufficient
> defense as well.
>
> As time goes on the more I realize that clear communication
> is the most important aspect of my job.  With a given set of tools
> that are able to get a job done, quality of communication between
> clients, vendors, co-workers much more than anything else
> determines between 0 and 100 the percentage of probability of success
> and the percentage of probability that a job's actual cost is
> appropriately aligned with the estimate.
>
> Bruce
>
>
> Bruce Easton
> STN, Inc.
>
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