filepro Knowledge base

Bruce Easton bruce at stn.com
Fri Jul 27 09:23:40 PDT 2007


Howard Wolowitz wrote Friday, July 27, 2007 11:08 AM:
[..]
>
> There is a method you can use to update an existing knowledge base entry.
>
> It's dumb but I stopped developing the system at that point.
>
> Do a query and choose the answer you wish to update.
>
> Once the answer is displayed on a full page, look to the left
> near the top,
> on the image of the spiral.  You will see a -.  Click on the dash and you
> will be able to edit the item.
>
[..]

Ah, I was wondering if there was a way.  I made the mistake of
entering a sample (use of DECLARE EXTERN) before checking to
see if it was in the knowledge base.  When I went to test querying
my entry, two came up including mine. :)

I found it very quick and easy to use, Howie.  Which is exactly what I
would think one would want for that type of tool.  I can see why you'd
want an internal data set that one could add to and query during one's
internal notes, methods, bugs, etc. easily during one's work day.

I forget things so fast these days, so it's easy for me to
imagine someone using something like this internally even as a reminder
database as well.  Having the keywords gives it a bit of an edge over
some calendar/task apps (it certainly a lot easier to get stuff in/out
than some of those types of programs).  For that purpose, though , could
use (if it's not already there) easy way to delete/maybe carry a status.
(Status for real knowledge base usage could be for 'deprecated',
'preferred', etc.)  Would be nice to add visiual date added.
But the simplicity of use is great.

Bruce

Bruce Easton
STN, Inc.



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