filepro Knowledge base

Howard Wolowitz howiewz at aljex.com
Fri Jul 27 08:08:22 PDT 2007


First of all let me thank you for trying the system and actually adding an 
item to the knowledge base.

Much to my disappointment, you are the only one to add an entry so far!

Come on Jose - it was your idea!

FYI:

There is a method you can use to update an existing knowledge base entry.

It's dumb but I stopped developing the system at that point.

Do a query and choose the answer you wish to update.

Once the answer is displayed on a full page, look to the left near the top, 
on the image of the spiral.  You will see a -.  Click on the dash and you 
will be able to edit the item.


Howie
PS  We (my partner and I, not Aljex) have never sold or licensed it to 
anyone.  I couldn't even give it away to fpTech (all they needed to do was 
put a link!  If STN wants to sell it then I'm sure we can come up with a way 
to reward you.



----- Original Message ----- 
From: "Bruce Easton" <bruce at stn.com>
To: "Howard Wolowitz" <howiewz at aljex.com>
Sent: Thursday, July 26, 2007 5:25 PM
Subject: RE: filepro Knowledge base


> Howie - for the knowledge base, what is the checkbox for that says
> "Check if this is for the Internal KnowledgeBase:"?
>
> Bruce
>
> Bruce Easton
> STN, Inc.
>
>> -----Original Message-----
>> From: filepro-list-bounces+bruce=stn.com at lists.celestial.com
>> [mailto:filepro-list-bounces+bruce=stn.com at lists.celestial.com]On Behalf
>> Of Howard Wolowitz
>> Sent: Thursday, July 26, 2007 4:18 PM
>> To: filepro list
>> Subject: filepro Knowledge base
>>
>>
>> As I stated previously, The filepro Knowledge Base has the
>> ability to allow
>> users to add (and update) information.
>>
>> The format is real simple and (I think) obvious.
>>
>> Please help the community by entering your own tips and tricks.  It only
>> takes a minute.
>>
>> http://www.esupportdb.com/fptech/fpmenu.htm
>>
>> Take "Add to The Knowledge Base".
>>
>> Your don't need any URL or email information but please think about how
>> people might look for you information in the keyword section.  Each entry
>> should be only a single word.
>>
>> If Laura or fptech will send me a help file in plain text I will
>> add it to
>> the base.
>>
>> Thanks,
>>
>> Howie
>>
>> _______________________________________________
>> Filepro-list mailing list
>> Filepro-list at lists.celestial.com
>> http://mailman.celestial.com/mailman/listinfo/filepro-list
>>
>
> 



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