Fp & web phone access

GCC Consulting gccconsulting at comcast.net
Wed Jan 31 17:21:41 PST 2007


Thanks for the response.

I'll check with them on Friday as the will be flying back from Phoenix
tomorrow. 

Didn't get this info from when I spoke with then this PM.

Richard

> -----Original Message-----
> From: 
> filepro-list-bounces+gccconsulting=comcast.net at lists.celestial
> .com 
> [mailto:filepro-list-bounces+gccconsulting=comcast.net at lists.c
> elestial.com] On Behalf Of Jay R. Ashworth
> Sent: Wednesday, January 31, 2007 7:53 PM
> To: filepro-list at lists.celestial.com
> Subject: Re: Fp & web phone access
> 
> On Wed, Jan 31, 2007 at 07:47:49PM -0500, Richard Kreiss wrote:
> > One of my clients called me this evening with an 
> interesting problem.
> > 
> > The accessed their Windows based app from a cell phone.  
> They added a 
> > memo, which is a popup from the record they are on.
> > 
> > To end the memo they must press F10 and to exit back from the menu 
> > press <ESC>.
> > 
> > Problem - the cell phone does not have and <ESC> key or an F10.
> > 
> > Anyone have any suggestions on how to handle this?
> 
> I believe we're going to need more information.  What soert 
> of cellphone, which OS is it running, and what protocol are 
> they using to get to the app?
> 
> If, as I suspect, the answers are "a smart phone, running 
> Windows Mobile, with an RDP client" then the answer is 
> *almost* certainly that that the RDP client in question has 
> *some* way to generate those keypresses, even if it's not 
> real obvious.
> 
> Cheers,
> -- jr 'Mrs Cleavage, in the bedroom, with a... nevermind' a
> -- 
> Jay R. Ashworth                                               
>  jra at baylink.com
> Designer                          Baylink                     
>         RFC 2100
> Ashworth & Associates        The Things I Think               
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