fP printing to a Sharp copier

[Don Coleman]

I have a client who either purchased or leased a Sharp AR-M450 PCL5e last
year.  I upgraded them from fP v4.5 last spring to v5.0.14 and setup
printing to the Sharp at the same time w/o problem.  Now they tell me in
October it started generating 5 copies of all print requests from fP.  The
LED panel even says printing one of five, two of five, etc.  Since fP is not
using the Windows Print Driver I don't know what else could have caused
this.  All other Windows print functions print the correct number of copies.
We removed the printer initialization string and I had them re-load the
HPLASER.PRT file to no avail, still 5 copies.  Even a print request w/ no
print codes such as an fP screen hardcopy prints 5 times, even w/ a blank
initialization string prints 5 copies.  

Before I contact Sharp has anyone else seen this type of behavior?
They only other thing I can think of is a default setting in the printer
menu system got set to print 5 copies and for Windows print jobs the driver
is overriding the default number of copies setting.  Everything else printed
to this printer is being sent from Windows.


Don Coleman
Donald G. Coleman, Consultant
402 Andrew Circle
Indiana, PA 15701
dcoleman at dgcreact.com
(724) 349-6302