OT: Dell support

[Bill Campbell]

On Fri, Apr 06, 2007, Kenneth Brody wrote:
>Quoting Richard Kreiss (Fri, 6 Apr 2007 10:44:49 -0400):
>[...]
>> I think I need to set up a community training course on how to backup
>> ones computer.  Granted most people won't do it anyway.
>
>"Backup?  What's a backup?"

As usual User Friendly's on top of this.  See yesterday and
today's strips:

	http://ars.userfriendly.org/cartoons/?id=20070405

	http://ars.userfriendly.org/cartoons/?id=20070406

>True story...  (Back in the days when Win98 was still shiny.)
>
>Laura's cousin's computer crashed.  The drive contained all of his
>business data.  Naturally, he didn't have any backups.  We managed
>to restore his system, along with all of his data.  For Xmas that
>year, we gave him a tape backup drive.  We offered to install it
>for him, but he said he'd do that himself.
>
>Fast forward several months...
>
>His computer crashes again.  Can he restore from his tape backups?
>No, he never installed the tape drive.  Well, we recover the data
>once again.  This time, we install the tape drive and make a backup
>for him.

Was he a Harvard man (you can always tell a Harvard man -- but not much).

Bill
--
INTERNET:   bill at Celestial.COM  Bill Campbell; Celestial Software LLC
URL: http://www.celestial.com/  PO Box 820; 6641 E. Mercer Way
FAX:            (206) 232-9186  Mercer Island, WA 98040-0820; (206) 236-1676

More laws, less justice.  -- Marcus Tulius Ciceroca (42 BD)