OT: Dell support

[Kenneth Brody]

Quoting Richard Kreiss (Fri, 6 Apr 2007 10:44:49 -0400):
[...]
> I think I need to set up a community training course on how to backup
> ones computer.  Granted most people won't do it anyway.

"Backup?  What's a backup?"

True story...  (Back in the days when Win98 was still shiny.)

Laura's cousin's computer crashed.  The drive contained all of his
business data.  Naturally, he didn't have any backups.  We managed
to restore his system, along with all of his data.  For Xmas that
year, we gave him a tape backup drive.  We offered to install it
for him, but he said he'd do that himself.

Fast forward several months...

His computer crashes again.  Can he restore from his tape backups?
No, he never installed the tape drive.  Well, we recover the data
once again.  This time, we install the tape drive and make a backup
for him.

Fast forward several months...

His computer crashes, yet again.  Can he restore from his tape
backups?  No, the backup tape that we made is still in the drive,
and he never made any more backups.


He has gotten new computers since then.  Whether he make any
backups, I don't know.  I just know that we haven't had to restore
his system since.

--
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