OT: Serious ISP problems....

[Bill Campbell]

On Sat, Oct 21, 2006, Jay R. Ashworth wrote:
>On Sat, Oct 07, 2006 at 11:15:16PM -0400, Valar wrote:
>> You may have noticed I have not been doing a lot on either this forum or the
>> new www.fptechforum.com this past couple of weeks. I've been having terrible
>> ISP problems. Basically, they turn the service completely off for long
>> periods of time like two hours and say it was for "maintenance". No warning,
>> no schedule, just every night between 2 and 4am. (I would love to know if
>> that is even legal for a large carrier, like this cable service, to do. )
>
>This is why people still pay for T-1's, even though they're slower, and
>often more expensive.
>
>Check your contract; I suspect you'll find that if your loop is a
>cablemodem, the service level agreement doesn't guarantee your uptime
>at all... even if you're paying $300 a month for it.

Sometimes it isn't better with a T1.  Ours was down for 29+
hours, and QWest didn't touch it all day Sunday, at one point
saying they couldn't work on it at night because it was dark
outside and unsafe for a female tech to work on it.

Bill
--
INTERNET:   bill at Celestial.COM  Bill Campbell; Celestial Software LLC
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