Wierd Printing Problem

Richard D. Williams richard at appgrp.net
Wed Aug 23 13:24:07 PDT 2006


Scott,

I can't shed any light on this problem, but I have had some very weird 
printing issues as well.

Watching this thread closely,

Richard D. Williams

Scott Walker wrote:

>Ok here goes...I don't have the slightest idea what's happening, nor do
>I necessarily have ALL the facts, but my best description follows:
>
>
>1. FP 5.0.14
>
>2. Red Hat Enterprise (Version 4 I believe)  2.6.9-42.EL
>
>
>Customer has been using system for over 1 year.  No problems printing.
>
>They have a dot matrix printer (pr3) that we send invoices to.  Been
>printing fine for over 1 year.
>
>Last week customer calls and says invoices not printing.  I go in and
>look a at print que.  Nothing qued up.  I start testing...
>
>I disable pr3 so I can see what hits the print que.
>
>I set PFPRINTER=pr3 so everything I ask for should hit this printer's
>que.
>
>I try to print a batch of unposted invoices using report.  Nothing hits
>the que at all.
>
>I try to print a single unposted invoice using rclerk and the "form"
>command.  Nothing hits the print que for pr3.
>
>I try to print a report using rreport.  It does not hit the que.
>
>With the Unposted invoice on screen, in rclerk, I do a hardcopy...it
>hits the print que for pr3 just fine.
>
>I try to print something from the Linux command line "ie.  lp -dpr3
>filename
>and it goes to the que just fine.
>
>
>To summarize:
>
>	Forms don't make it
>
>	Reports don't make it
>
>	Hardcopies from within Inquire/Update/Add do make it.
>
>	Files sent from the command line make it.
>
>
>Other info:
>
>	Their system integrator MAY have updated the operating system
>last week.  The customer is not sure.
>
>	Printer command is "lp -s -dpr3 - 2>/dev/null"
>
>	Also tried:        "lp -s -dpr3 2>/dev/null"
>
>
>Any ideas?
>
>Thanks,
>
>Scott
>
>RAM Systems Corp.
>scottw1 at alltel.net
>Ph: (704) 896-6549
>Fx: (704) 896-7458
>
>
>
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>



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