Wierd Printing Problem

[Scott Walker]

Ok here goes...I don't have the slightest idea what's happening, nor do
I necessarily have ALL the facts, but my best description follows:


1. FP 5.0.14

2. Red Hat Enterprise (Version 4 I believe)  2.6.9-42.EL


Customer has been using system for over 1 year.  No problems printing.

They have a dot matrix printer (pr3) that we send invoices to.  Been
printing fine for over 1 year.

Last week customer calls and says invoices not printing.  I go in and
look a at print que.  Nothing qued up.  I start testing...

I disable pr3 so I can see what hits the print que.

I set PFPRINTER=pr3 so everything I ask for should hit this printer's
que.

I try to print a batch of unposted invoices using report.  Nothing hits
the que at all.

I try to print a single unposted invoice using rclerk and the "form"
command.  Nothing hits the print que for pr3.

I try to print a report using rreport.  It does not hit the que.

With the Unposted invoice on screen, in rclerk, I do a hardcopy...it
hits the print que for pr3 just fine.

I try to print something from the Linux command line "ie.  lp -dpr3
filename
and it goes to the que just fine.


To summarize:

	Forms don't make it

	Reports don't make it

	Hardcopies from within Inquire/Update/Add do make it.

	Files sent from the command line make it.


Other info:

	Their system integrator MAY have updated the operating system
last week.  The customer is not sure.

	Printer command is "lp -s -dpr3 - 2>/dev/null"

	Also tried:        "lp -s -dpr3 2>/dev/null"


Any ideas?

Thanks,

Scott

RAM Systems Corp.
scottw1 at alltel.net
Ph: (704) 896-6549
Fx: (704) 896-7458