Printing nightmare

[charles day]

The following comments are my own and have absolutely nothing to do with 
the filePro company and are not meant to be facetious or offensive.  I 
am merely tired of the problems caused by Windows, etc. that have to be 
solved as "filePro problems".

Harwyn Berens wrote:

> Hello all:
> I'm running fP 4.05 with 3 users and until recently was using a Oki 
> Data 1200 attached to my computer running  Windows XP Professional.  
> The Oki puked and I installed a Brother 1440.  Things went pretty well 
> until I tried to hardcopy an inquiry screen with <H>.  Things went bad 
> quickly.   I lost the ability to print anything. Nothing.  Absolutely 
> nothing.  Couldn't even open "Printers and Faxes" under settings.

Printers and Faxes is Windows, not filePro. 
Dumb questions:
Did you install the 1440 printer in Windows?
Did you name it the same as was your 1200. 
If not, did you change the printer set up in filePro?

.......snip

> I called fP and asked for support and when I told her I'm running 4.05 
> I thought I heard a snicker.


Windows '95 goes with filePro  4.5.  filePro 5.0 goes with Windows XP.   
:-)

> Probably not, I'm imagining a lot of things.  She said the way to get 
> support is to spring for $600 plus and 30 days free support for an 
> upgrade.   I don't think I need an upgrade, I just need to know what 
> the installation of the Brother 1440 did to fP and my Windows XP stuff.


You upgraded Windows or bought a new cpu and printer, why not upgrade 
filePro? 
filePro 5.0 with XP makes network printing from filePro much smoother.

Charles Day