Printing nightmare

[Harwyn Berens]

Hello all:
I'm running fP 4.05 with 3 users and until recently was using a Oki Data 
1200 attached to my computer running  Windows XP Professional.  The Oki 
puked and I installed a Brother 1440.  Things went pretty well until I 
tried to hardcopy an inquiry screen with <H>.  Things went bad quickly.   I 
lost the ability to print anything. Nothing.  Absolutely nothing.  Couldn't 
even open "Printers and Faxes" under settings.

Got on the internet and went to the Brother site and downloaded a driver 
specifically addressed to my problem (as I interpreted it).  Things went ok 
for a couple of days.  I just tried to hardcopy several screens because 
I've got to change them for a user.  Things went bad quickly.  Same 
thing.  I can't open "Printers and Faxes" and I can't print 
squat.  Nothing.  If I try to go through the "Printing Problem Resolver" or 
whatever in Windows I get the message that Print spooler service isn't 
running.   Somebody help.  I don't mind reloading the drivers again but 
what's going on.

I called fP and asked for support and when I told her I'm running 4.05 I 
thought I heard a snicker.  Probably not, I'm imagining a lot of 
things.  She said the way to get support is to spring for $600 plus and 30 
days free support for an upgrade.   I don't think I need an upgrade, I just 
need to know what the installation of the Brother 1440 did to fP and my 
Windows XP stuff.

Any ideas.  Any help is greatly appreciated.

Harwyn Berens
616 396 6000
616 396 6161 FAX
hlb at wmis.net