Re date year error

GCC gccconsulting at comcast.net
Fri Dec 16 10:44:12 PST 2005


One of my clients has a call center connecting to them thru terminal server.

Last night, after checking the records of the calls made, they found that about
6 of the records had followup dates of January 1983 instead of January 2006.
(Yes, there are days present)
The field is defined as mdyy/ and pfcmark=20.

I have tested this follow-up date field by manually entering a date in the form
010106 and using Laura Brody's great menu popup routine.  In both cases, the
date comes up year comes up properly.

The call center has 6 operators using this program and the error happened with 3
different operators.

Any ideas as to what may cause this intermittent problem?

Richard Kreiss
GCC Consulting 




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