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<DIV><FONT face="Courier New" size=2><SPAN class=865574713-08092005>Hello
everyone,</SPAN></FONT></DIV>
<DIV><FONT face="Courier New" size=2><SPAN
class=865574713-08092005></SPAN></FONT> </DIV>
<DIV><FONT face="Courier New" size=2><SPAN class=865574713-08092005><SPAN
class=865574713-08092005>We had a problem in the past that resurfaced
yesterday.</SPAN></SPAN></FONT></DIV>
<DIV><FONT face="Courier New" size=2><SPAN class=865574713-08092005><SPAN
class=865574713-08092005></SPAN></SPAN></FONT> </DIV>
<DIV><FONT face="Courier New" size=2><SPAN class=865574713-08092005><SPAN
class=865574713-08092005></SPAN>If personA (anyone) goes into a specific filePro
file (psales) using "B-Inquire, Update, Add" and then personB (anyone else)
tries to go into "D-Request Output" for that same file personB will
get the following error message. </SPAN></FONT></DIV>
<DIV><FONT face="Courier New" size=2><SPAN class=865574713-08092005>
<DIV><FONT size=+0><SPAN class=865574713-08092005><FONT face="Courier New"
size=2> *** A filePro Error Has Occurred ***</FONT></DIV>
<DIV>
<DIV><FONT face="Courier New"><FONT size=2><SPAN
class=865574713-08092005> </SPAN>Inquire, Update, Add Function
Running On This File</FONT></FONT></DIV>
<DIV><FONT face="Courier New"><FONT size=2><SPAN
class=865574713-08092005> </SPAN>File not available.<BR><SPAN
class=865574713-08092005> </SPAN>Somebody else is modifying
the file; try again
later.</FONT></FONT></DIV></DIV></SPAN></FONT></SPAN></FONT></DIV>
<DIV><FONT face="Courier New" size=2><SPAN
class=865574713-08092005></SPAN></FONT> </DIV>
<DIV><FONT face="Courier New" size=2><SPAN class=865574713-08092005>
<DIV><FONT face="Courier New" size=2><SPAN class=865574713-08092005><SPAN
class=865574713-08092005>PersonA is not doing an add or update, they are simply
doing an inquiry. If I delete the lockfile personA can get into the file
in question. </SPAN></SPAN></FONT><FONT face="Courier New" size=2><SPAN
class=865574713-08092005><SPAN class=865574713-08092005>Our other filePro files
(inventory for example) do not exhibit this same behavior. Anyone can do
"D-Request Output" while anyone else is in "B-Inquire, Update, Add" for our
other filePro files like inventory.
</SPAN></SPAN></FONT></SPAN></FONT><FONT face="Courier New" size=2><SPAN
class=865574713-08092005>I have tried to use the "showlock" utility and Bob
Stockler's lock.info shell script at <A
title=http://www.hvcomputer.com/download/public.html
href="http://www.hvcomputer.com/download/public.html"><U
title=http://www.hvcomputer.com/download/public.html><FONT
title=http://www.hvcomputer.com/download/public.html color=#0000ff
size=2>http://www.hvcomputer.com/download/public.html</U></FONT></A> to
figure out what is going on, but this only shows if someone is actually updating
the file in question, and not who is in the file. Both psales and
inventory use Automatic indexing and their UNIX directories and files have
the same permissions. </SPAN></FONT></DIV>
<DIV><FONT face="Courier New" size=2><SPAN
class=865574713-08092005></SPAN></FONT> </DIV>
<DIV><FONT face="Courier New" size=2><SPAN class=865574713-08092005>Does anyone
have any idea what is causing this or how to fix it?</SPAN></FONT></DIV>
<DIV><FONT face="Courier New" size=2><SPAN
class=865574713-08092005></SPAN></FONT> </DIV>
<DIV><FONT face="Courier New" size=2><SPAN class=865574713-08092005>We're
using...</SPAN></FONT></DIV>
<DIV><FONT face="Courier New" size=2><SPAN class=865574713-08092005>SCO
5.0.6</SPAN></FONT></DIV>
<DIV><FONT face="Courier New" size=2><SPAN
class=865574713-08092005></SPAN></FONT><FONT face="Courier New" size=2><SPAN
class=865574713-08092005><FONT size=2>filePro
5.0.05D4</DIV></DIV></FONT></SPAN></FONT>
<DIV><FONT face="Courier New" size=2><SPAN
class=865574713-08092005></SPAN></FONT> </DIV>
<DIV><FONT face="Courier New" size=2><SPAN
class=865574713-08092005></SPAN></FONT> </DIV>
<DIV><FONT face="Courier New" size=2><SPAN class=865574713-08092005>Thank
you,</SPAN></FONT></DIV>
<DIV><FONT face="Courier New" size=2><SPAN
class=865574713-08092005></SPAN></FONT> </DIV>
<DIV><FONT face="Courier New" size=2><SPAN class=865574713-08092005><!-- Converted from text/plain format -->
<P class=MsoPlainText style="MARGIN: 0in 0in 0pt" align=left><FONT
face="Courier New" size=2>Dan Snyder</FONT></P>
<P class=MsoPlainText style="MARGIN: 0in 0in 0pt" align=left><FONT
face="Courier New" size=2>IT Manager</FONT></P>
<P class=MsoPlainText style="MARGIN: 0in 0in 0pt" align=left><FONT
face="Courier New" size=2>Mercury Electronics</FONT></P>
<P class=MsoPlainText style="MARGIN: 0in 0in 0pt" align=left><FONT
face="Courier New" size=2>717-854-9557 ext.224</FONT><FONT
face="Courier New"><BR></FONT></SPAN></FONT></P></DIV>
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