Printer issue with FP 5.0

[Bob Rasmussen]

First, John, that is a valuable link to HP's support. I'll definitely save 
that.

It is true that the problem is the PCL6 driver -- IF the user is using a 
PCL6 driver. But not for the reason you imply. To print from filePro on 
Windows directly to an HP printer, and have your printcodes take effect, 
two things have to be true:

1) The PRINTER ITSELF must support PCL-5. I'm not talking about the driver 
here.

2) The Windows printer driver must support LOW LEVEL printing. That's not 
easy to determine, but I can attest that many recent PCL-6 drivers do NOT.

The bottom line for supporting most customers is this: don't buy an HP (or 
other) printer for use with filePro without checking for compatibility.

(I haven't checked whether the HP 2035 meets criterion 1) above.)

On Tue, 1 Feb 2022, John Sica via Filepro-list wrote:

> I think the problem is the PCL6 driver.
>
> I would use the Universal Print Driver.  There's a not on the link attached 
> that states:
> NOTE:
>
> HP UPD 6.1.0 is the last release of UPD to include PCL5.
>
>
>
> https://support.hp.com/us-en/document/ish_4952109-2831856-16#:~:text=The%20Universal%20Print%20Driver%20has,PostScript%2Demulation%20(PS).
>
> John
>
>
> On 2/1/2022 1:48 PM, Richard Kreiss via Filepro-list wrote:
>> I have a client where we have set the printer to hP 2035. When a test page 
>> is sent the page prints but if we send a job from filePro nothing prints. 
>> We get blank pages.
>> 
>> Anyoone have a suggestion as to how we can solve this issue?
>> 
>> Richard Kreiss
>> GCC Consulting
>> 
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Regards,
....Bob Rasmussen,   President,   Rasmussen Software, Inc.

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