Re IUA option not working on an Apple Laptop
Richard Kreiss
rkreiss at gccconsulting.net
Tue Jan 12 16:54:37 PST 2021
I have a client who is having a problem with IUA on his Apple laptop running VMware's virtual machine with Window XP and filePro 5.0.9. I have not been on his machine in over 15 years. Everything was working fine until late last week, he did the latest software updates.
He tried to put in a new contract and received a message which was based on dates that the could no longer enter contractrs and to contact me. I took care of this issue but found that:
1: in IUA the system no longer accepted record numbers.
2. if 4 were taken for using an index, pressing F7 did not work either.
I ran a rebuild of all auto indexes and freechn on the file. Neither option worked to eliminate the issue.
Any suggestion as this is his primary file.
I think that this is a system issue and not a filePro issue as he was able to use these options prior to the last update.
No, I do not know which laptop or OS he is using or the version of his VMware program.
I can log into his system in the AM if necessary.
Richard Kreiss
GCC Consulting
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