Printer issue - new

[Nancy Palmquist]

Make sure the WIN:HP Officejet Pro 8100 is typed correctly.

NO SPACE after WIN:

You typed it with a space but that might not be how it is in the Printer 
Maintenance.

Nancy

On 2/19/2020 2:27 PM, Richard Kreiss via Filepro-list wrote:
> Filepro 5.0
>
>   
>
> Client installed a new "server" named data1 running Windows 10 Pro with an
> HP Printer attached using a USB port labeled virtual porter port for USB.
> Printer name is: HP Officejet Pro 8100
>
>   
>
> This printer is connected to "server" data1.  In filePro's  printer
> maintenance this printer is named HP-8100 and the destination is win: HP
> Officejet Pro 8100. This printer is set to the default printer. I can print
> from data1 but not any of the other computer.  Any suggestions as to why
> this issue occurs.  If someone tries to print an output they get a filePro
> error and then an 1801 error message which means that the print job is
> having issues with the windows defender firewall.
>
>   
>
> I created an new incoming rule called printers opening the ports that the
> printers are using.  Should I also create an outgoing rule.  No I have not
> had my client's test the new firewall rule yet.  I have not run into this
> issue previously.
>
>   
>
> I am accessing the new "server" data1 using GoToMyPC and have not had a
> difficulty creating outputs.
>
>   
>
> I did not set up this server or configure the other computers for access.
>
>   
>
> filePro is installed in the folder appl which is mapped as drive L.  The
> startup file is:
>
>   
>
> echo off
>
> rem Run levy Goldbery & stettner program
>
> rem Richard Kreiss 03/03/2010
>
> set PFDSK=L
>
> set PFDATA=L:
>
> set PFPROG=L:\appl
>
> set PFDIR=\appl
>
> set PFGLOB=
>
> set PFCONFIG=
>
> set PFKeyTab=DOS
>
> set PFTMP=C:\temp
>
> set PATH=%PFPROG%\fp;%path%
>
> %pfprog%\fp\p lg_menu
>
>   
>
> Any suggestions as to why filePro is not finding the printer?
>
>   
>
> I may have to have this client upgrade to version 6 and create PDF's for
> printing if all else fails.
>
>   
>
> Richard Kreiss
>
> GCC Consulting
>
>   
>
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-- 
Nancy Palmquist         MOS & filePro Training Available
Virtual Software Systems    Web Based Training and Consulting
PHONE: (412) 835-9417           Web site:  http://www.vss3.com

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