OT: Help Desk

[Jose Lerebours]

On 8/18/20 9:23 AM, Fairlight via Filepro-list wrote:
> On Tue, Aug 18, 2020 at 09:01:45AM -0400, Jose Lerebours via Filepro-list
> thus spoke:
>> For those of you that have signed up but did not visit the "Admin Panel"
>> to change your user profile, please be advised that the email you used to
>> sign up is both your user code and password.
>>
>> To change this to a more secured combination, just click on cogs icon
>> (upper right corner) and under profiles, you will find User Profiles.
> Generally speaking, if functionality -this basic- needs to be explained,
> the UI/UX design is suspect.  Anyone who's logged into pretty much any
> website should not need hand-holding for these kinds of functions.
>
> m->
Go ahead and sign up - see if you find it confusing - let us know what
you figure is hard to figure out.  I can remove your profile later if you
choose not to keep it.  Personally, I think you'll find it useful and will
opt to keep it for your own use going forward.

Not everyone is as sharp as you and not everyone is necessarily familiar
with the use of these icons in lieu of words.

I opted to use the icons, which are actually web fonts, because they take
up a lot less space and it is a norm these days.

Heck, I use a full screen design and large content - remember, I am over 50.

It is mobile friendly as well so you should be able to access it from 
your cell or
tablet or both.

Let me know what you think after you've checked it out!

Thanks,