Fw: Help on Printer problem

[Richard D. Williams]

Rick,

I don't believe this HP has a resident driver.  It depends on the 
Windows OS to handle that task.
Since Filepro goes directly at the printer, it requires a resident driver.

Many of these low cost printers do not have this feature.

I could be wrong here, but I have had experience with this problem before.

It does strike me odd that the hp2100 is also a low cost printer.
There might be more here...

Richard D. Williams

On 7/23/2018 10:58 AM, Richard Hane via Filepro-list wrote:
> Anyone have a solution to the problem I posted last Friday? (below)
> Thank you in advance,Rick Hane
>
>       On Friday, July 20, 2018 11:00 AM, Richard Hane <yoresoft at sbcglobal.net> wrote:
>   
>
>   OK this problem has me hitting my head on the desk.
> Printer model HP402DN.Here is the definition as it appears in filePro:maryhp, hp-2100, win:maryhp, Mary's deskI have verified that the share name is maryhp; which is the same with the old printer which the new printer replaces. I have also verified that in windows programs (ie. Word & Excel) the printer name is listed as maryhp.
> All programs print correctly except filePro which does nothing.
> Anyone have an idea what the problem is?
> Thanks, Rick Hane
> Below are the drivers that were installed.Basic drivers:HP LJ Pro M402-M403 n, m, dn, dne Printer PCL 6 v3 Print Driver SolutionHP LJ Pro M402-M403 n, m, dn, dne Printer v3 PCL 6 Print Driver (no installer)
>   
>
>      On Thursday, July 19, 2018 11:27 AM, Richard Hane via Filepro-list <filepro-list at lists.celestial.com> wrote:
>   
>
>   Hi Nancy,
> We do use the win:printername format.  You maybe correct.  I'll check to see what they named them in windows as.
> Thank you,Rick
>   
>
>      On Thursday, July 19, 2018 10:40 AM, Nancy Palmquist via Filepro-list <filepro-list at lists.celestial.com> wrote:
>   
>
>   Rick,
>
> All printers are not created equal.  Remember you need a printer that
> speaks PCL or you need software like PrintWizard that can translate PCL
> to a Graphic for the stupid Windows printers.
>
> If you know your printer speaks PCL directly, then as others suggested
> you might need to run appropriate installation steps to properly connect
> the printers to your network with the right drivers.
>
> Then renaming them on the computer to match your replaced printer names
> so that to filePro they look like the same printer would make the
> connection to filepro work.  Of course, that assumes you used the
> WIN:HPwhateverprinter as a way to connect to the printer.  If you used a
> network path name or LPT1 or something like that other things might need
> to happen.
>
> My preferred method is the WIN:[Windows Printer Name exactly] method
> because then the print job is sent to windows and windows is responsible
> for moving the job to the printer using the windows established
> location.  This has always seemed much easier to manage than the other
> methods.
>
> Nancy
>
>
> On 7/19/2018 9:53 AM, Richard Hane via Filepro-list wrote:
>> Good morning list,
>>
>> Although I have been retired for over 3 years, I still get calls on filePro issues. And now a new one.
>>
>> We have fpodbc 5.0.13, 16 user network version a Windows network.  We have about 9 printers on the system all HPs.  Most of these are HP-P1606dn.  We use fp printer definition HP-2100.  This has worked for over 15 years.
>>
>> For some reason they decided to replace 2 of those printers with HP402DN.  All they did was unplug the old printers and plug in the new ones.  Now they get no response on the new printers.  I don't believe they get any error messages from fp or windows either.
>>
>> Is there another printer type we should be using in filepro?  Anyone other suggestions welcome.
>>
>> Thank you in advance,
>> Rick Hane
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