Label printing

[Richard Kreiss]

One of my clients contacted me with regards to an issue that has come up when printing out address labels.

He is using a 30 label sheet with 3 columns and 10 rows, 6 lines

The issue is that at least one of the records being printed does not print properly.  The label spacing is incorrect in that the first label is correct but each label to the right prints to the left of where it should print.

The label is defined as:
Width across page:                        102
Width of form:                                 40
Number of forms across page:     3

Printer Name hp-4000
Initialization print code number:  4 < Reset printer
Terminator Print Code number:   4<Reset Printer

At the top of the form are the print codes:
101< CG Times Font (Primary)
119< set 12 Pt (Primary)

>From what my client tells me, all of the other labels print properly except for this one customer of his.

The program has been printing labels properly for 15 years, even with the replacement of the printer.

Usually I have used a 12 character per inch font with other clients using the same program.

Any suggestions as to why only one customer record would have a problem printing and the other print properly?


Richard Kreiss
GCC Consulting





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