Printing issue

[Richard Kreiss]

> -----Original Message-----
> From: Kenneth Brody [mailto:kenbrody at spamcop.net]
> Sent: Thursday, March 30, 2017 5:05 PM
> To: Richard Kreiss <rkreiss at gccconsulting.net>; 'filepro-list at lists.celestial.com'
> <filepro-list at lists.celestial.com>
> Subject: Re: Printing issue
> 
> On 3/30/2017 4:33 PM, Richard Kreiss via Filepro-list wrote:
> > I have been contacted by a client with an odd printing issue.
> >
> > He purchased a Canon Image Class Laser LBP151dw a few month ago to
> > replace an HP LaserJet that stopped working. This printer was
> > connected to his system and filePro printed with no problems up until
> > about 2 weeks ago.  He can print to this printer from all the other
> > programs on his computer but not filePro.
> >
> > His new computer is running Window 10
> >
> > FilePro 5.0
> >
> > I am at a loose to understand how filePro ever printed to this printer
> > as the printer language is UFRII lt (host based) or PCL6.
> 
> filePro can't do "host based" or PCL6.  Fortunately, that printer also does PCL5e.
> 
> http://www.canon-europe.com/for_home/product_finder/printers/laser/i-
> sensys_lbp151dw/specification.aspx
> 
> > Any suggestion as to what I might be looking for.
> [...]
> 
> First, "DDW".
> 
> What happened 2 weeks ago?

I have no idea nor does my client.  That is why I want to log onto his system.

Richard

> 
> --
> Kenneth Brody