User License issue

[WILLIAM LUCCA]

I have a client who has a 15 user FileproGI license.  Though they have had the same version of Filepro for a couple of years now lately they are having problems with the license number maxing out.  I am still able to get in under the non-GI version.  I have taken precaustions, such as autologgin them out of FileproGI after a coupl of hours of inactivity and when I look at what processes are running, there only seems to be 1 or 2 users on FileproGI, yet they are getting this message.  Short of rebooting the server, does anybody have any suggestions as to how to resolve this?
Bill Lucca
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