New filePro releases

[Fairlight]

On Wed, Oct 19, 2016 at 05:54:57PM -0400, Bill Randall via Filepro-list
thus spoke:
> The USP has been discussed many times but where and when I cannot tell
> you. I just know we have many conversations about it with customers who
> ask.

Is that really a way to do business?  "I know we sell it, but I couldn't
tell you where to find the terms, benefits, and costings."

I combed the website right before it was reworked, and it was nowhere to be
found.  This was when I was considering actually buying in, and wanted to
know what I would be getting into in order to stay current.

My final decision was that I wasn't going to deal with a company which
wasn't willing to put all their cards on the table.  It wasn't helped by
the fact that the order form was some ancient thing you had to print out,
fill in, and -fax- in.  Oh, the new one says email as well.  I don't think
it used to.  Bollocks to that, in any event.  Online shopping cart with a
card processor and/or PayPal and instant (or near-instant) delivery, or
no sale.  That's my policy on vendors.  Life's too short for needless red
tape.  A vendor is either serious about making it easy to trust and spend
money with them, or they're not.

As it is, this page mentions the policy, and the potentially disastrous
reasons you'd want to have one, but -mentions no pricing-.  

http://fptech.com/fptech/fp_support_policy.php

The order form itself mentions no pricing.

The word "subscription" brings up zilch in the Support FAQ.

Sensing a theme?

You guys aren't really helping yourselves by being so opaque, nor by being 
so extremely '80s.

mark->
-- 
Audio panton, cogito singularis.