Subscription questions...

Fairlight fairlite at fairlite.com
Tue Mar 15 14:39:10 PDT 2016


Do I even dignify this with a response?  Sure, why not?

<deserved_irritation>

WTF, Ken?  Seriously?

You know damned well that I work for many clients who own one (or many)
copies and versions of filePro.

Whether the clients reported the bugs or not is on them, unless they ask
me to do so.  I'm always happy to do so if it's asked of me, but it's not
my job to go around cleaning up fP Tech's messes unless someone asks me to
report he bugs, or fP Tech pays me to do so.  So no, I haven't -personally-
supported tickets, even about bugs I know exist in 5.0.14.  That doesn't
mean they don't exist.

As I have made quite apparent, many people are averse to upgrading past
5.0.14 -anyway-, so reporting the bugs is pointless for those people to do,
and has been for years.  It's not just pointless for me; it's pointless for
them unless they want to play ball under the new model.  Many don't.
Talking about 5.0.15 is akin to talking about 5.6, since it includes the
license manager; 5.0.15 may as well not exist for those people, so it's
never been an acceptable answer for them.

Your response is disingenuous, at best.

</deserved_irritation>

mark->

On Tue, Mar 15, 2016 at 12:02:06PM -0400, Kenneth Brody thus spoke:
> On 3/14/2016 5:37 PM, Fairlight via Filepro-list wrote:
> [...]
> >This makes it clear that I'm not comfortable with the current release
> >practises.  You have bugs left in 5.0.14/5.0.15 yet, and the only thing you
> >do is point people towards the purchase page for the latest version.  It's
> >not like the last 5.0 or even 5.6 were without bugs - sometimes even major
> >ones.  I know of at least one major one to do with record locking and
> >lookups.  Don't start me on blobs.
> 
> Can you tell me which bugs you have reported in 5.0 which are still
> in 5.0.15?  Do you recall approximately when you reported them?
> 
> If you have your account number, it may be easier for me to look up.
> Or, better, the task number(s) you would have been given?
> 
> (BTW, 5.0 is now over 15 years old.  Even the 5.0.15 update is over
> 10 years old.)
> 
> [...]
> 
> -- 
> Kenneth Brody
> 

-- 
Audio panton, cogito singularis.


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