5.0.15 Filepro, Licensing Question

[Brian K. White]

The license file is a small file under 1k, in ${PFDATA}${PFDIR}/fp/lib 
(ex: /u/appl/fp/lib on my machine). I don't remember where it goes on 
Windows.

There is no license file for 5.0.14 or lower.

There is a simple license *number* that goes with every purchase.

All of your license numbers start with your fptech account number.
So if your fptech account number is 12345, you will have license numbers 
that look like this: 12345#####-###

You probably don't need to know any license numbers, just your fptech 
account number and password for the fptech web site.

You just sign in to the fptech web site with your account number then 
you can get a list of all licenses purchased under that account, and 
download any of them.

(If a customer got their own instead of through you, they will have to 
either find that info in their records or recover it from fptech same as 
you would do for yourself. Then you could re-download their package and 
license file if any.)

Your account number should be in at least one email from fptech in the 
past, also if you ever got a copy on CD, then I think the license number 
was printed in the liner or on a sticker in there too, and your account 
number is the first 5 digits of that license number. Or you should be 
able to just call or email them and get your account number and 
set/reset a password, and then everything else is there on the web site.

For 5.0.14 you just download the package itself and use it, no extra 
steps with any license file.

For 5.0.15 or later, you can download a new license from the web site 
fro the same place where you download the package itself. You have to 
email support if you need to change anything about the license, like if 
it was tied to a mac address of a server nic, and you need to change the 
mac address for a new server with a new nic.

-- 
bkw



On 11/9/2015 12:21 AM, Mike Fedkiw via Filepro-list wrote:
> I wrote to filepro asking about version 5.0.14 that Fairlight mentioned
> and below is the response that I received.
>
> Whatever licensing they were talking about in the email they sent was
> just a little file when I downloaded it. I'm not certain, but I may have
> had to get one of those for the 5.0.09 version that I'm currently using
> when I installed it years ago.
>
> Does anyone know if after installing 5.0.15 on my 2008 server r2 if
> everything's going to work like it does in 5.0.09 as far as the
> licensing that doesn't really work. I have enough licenses for what I
> use but with everyone logging in with RDP I don't think filepro 5.0.09
> has a clue how many licenses I'm actually using.
>
>
> Thanks, Mike
>
> ===================================================
>
> Mike,
>
> We no longer sell or support that version of filePro.  The last
> available version of 5.0 on our website is 5.0.15 and is no longer
> recommended or supported.  There is no charge for this version however
> and if you wish to continue to use this outdated and non-supported
> version, you can download it by using your email and license number at
> http://www.fptech.com/Download/drequest.shtml
>
> BTW - our records show that you did download and activate the license
> for 5.0.15    If you did not install that version or you need to
> download it and install again, you may do so from our website.  The
> license activation instructions are below.
>
> You should contact sales for an upgrade quote to the latest 5.8 version.
>
> fP Support
>
> Download the install media from
> http://www.fptech.com/Download/drequest.shtml using your email address
> and the license # located on the invoice.   Save this file on your hard
> drive and unzip it into a folder so you can find it when you need it.
>
> You will need a license for the new machine.  We recommend using the
> Hard Drive Volume Number.
>
> Click on Start
> Select Run
> Type
>
>      cmd
>
> and press OK
>
> This should open a command window.
>
> Make sure you are on the Hard Drive where filePro is installed or to be
> installed.  ie. C: or D: etc.
>
> Type the following:
>
>      dir/w/p
>
> You will see at the top of the window the Volume Serial Number is with
> an 8 character number
>
> Use that 8 character number in the license manager on our website and
> enter it into the appropriate field.
>
> DO NOT ENTER any additional information into the other fields.
>
> Download a new license.
>
> http://fptech.com/Download/lrequest.shtml
>
> Save the new license in a folder called C:\fplicense on your hard
> drive.  DO NOT RENAME THIS FILE.
>
> Install filePro from the CD or install image by clicking on setup.exe
> located in the root folder of the installation.
>
> Make sure to point to the correct location of the fp and filepro
> directories or accept the default for new installation.
>
> When the install asks for the location of the license, point the
> installation to the C:\fplicense folder and select your license.
>
> Accept the rest of the defaults and complete the installation.
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