Printer-PCL Compatibility

[Chris Sellitto]

Bob,

I forgot to mention that when I print the same exact reports to an HP LaserJet printer, in house, it prints fine every time.

Thank you
Chris

> -----Original Message-----
> From: Bob Rasmussen [mailto:ras at anzio.com]
> Sent: Tuesday, March 31, 2015 12:17 PM
> [...]
> If the printouts are generally correct, then the issue is probably NOT
> incompatibility of language. Based on your description of the behavior,
> I'd say that the issue is in the number of lines per page that the
> printer can print, at the specified linespacing. Linespacing is referred
> to as Vertical Motion Index (VMI) in PCL-speak. It's set by the command
>     <esc>&l#C
> where "#" represents a number. Try reducing that number in the printcode
> table.
> 
> (Yes, I know this answer assumes a certain basic knowledge of PCL
> syntax.)
> 
> On Tue, 31 Mar 2015, Chris Sellitto wrote:
> 
> > Hello all,
> >
> > FilePro® 5.0.13
> > Windows 7/8
> >
> > We have field reps that use the HP OfficeJet 100 Mobile printer.  They
> have been experiencing alignment issues with a few of their
> reports/forms.  If a report contains a lot of records (several hundred),
> it will gradually go out of alignment, where the headers start lower on
> each subsequent page.  Sometimes it will even start the report over
> after printing a couple of pages.  We have our printers defined as
> follows.
> >
> >                   ┌───────────────────────────────────────┐
> >                   │ P R I N T E R   M A I N T E N A N C E │
> >                   └───────────────────────────────────────┘
> >
> >
> >     --Name--  --Type--  --Destination File---  ------------Comment----
> --------
> >   1         ◄         ◄                      ◄
> ◄
> >   2         ◄         ◄                      ◄
> ◄
> > *  3 hplaser4◄ hplaser4◄ win:hpdeskjet        ◄
> ◄
> >   4 hp-500  ◄ hp-500  ◄ win:hpdeskjet        ◄ For 222 Forms
> ◄
> >   5         ◄         ◄                      ◄
> ◄
> >   6         ◄         ◄                      ◄
> ◄
> >   7         ◄         ◄                      ◄
> ◄
> >   8         ◄         ◄                      ◄
> ◄
> >   9         ◄         ◄                      ◄
> ◄
> >
> > The output formats are defined with the hplaser4, and hp-500 where
> applicable.  The 222 Form is a preprinted document that has not changed
> its format for over 10 years.
> >
> > We used to use the hp-500 printers (many years ago without issue), and
> since the personnel had changed for ordering equipment, they started
> ordering the OfficeJet 100 Mobile printer without our knowledge. This is
> when our issues started.  I notice that on HP's web page, the 100 Mobile
> uses HP PCL 3 GUI.  My question is, is filePro® compatible with the HP
> PCL 3 GUI version of the printer control language?  If not, does anyone
> know of a good, reliable mobile printer, available now that plays nice
> with filePro®?
> >
> > I hope I have included enough information.
> >
> > Thank you in advance
> > Chris Sellitto