locked record

[Nancy Palmquist]

Richard,

I have had issues with Record Locks on Windows Computers that are System 
Errors and like you said, no sessions are open and no file locks are 
listed in the system logs.  The Windows System has a portion of the file 
locked and has forgotten why and who locked it. I don't think filepro 
can deal with this kind of lock properly or is left with no knowledge of 
the lock existing.

This is some kind of Windows issue and I have found it is fastest to 
just reboot the server.  I have never found any Administration tool that 
will release the lock.  Even getting all users out by logging out and 
closing sessions does not work.

I have seen this on Win XP, Win7 and Windows Server versions.  Not 
often, but often enough to be something I check for when the filepro 
locking has been released and users have been reviewed in Computer 
Management on Windows Administration.

I assume that some broken session has left Windows with a file lock and 
no way to unlock it properly.

Nancy


On 12/19/2014 3:10 PM, Richard Kreiss wrote:
> One of my clients called today with a locked record problem.
>
> Short of rebooting his Windows 8 server, is there way to clear the lock on this record?
>
> 1. Record is locked with no one logged into the system
> 2. Reports hang-up on this record
> 3. The only possible time to reboot the server would be just after midnight.
>
> Is there a way that, when using either Procexp or procmon to see what might be locking this record if rclerk or rreport are running on a local computer and not the server?
>
>
> Richard Kreiss
> GCC Consulting
>
> Office: 410-653-2813
>
>
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-- 
Nancy Palmquist         MOS & filePro Training Available
Virtual Software Systems    Web Based Training and Consulting
PHONE: (412) 835-9417           Web site:  http://www.vss3.com