fP export time

[Don Coleman]

I have a long-time client who creates a monthly billing export.  Previously this export would take 2-3 minutes to create.  The user (Kerry) recently had her WINXP machine (export took 2-3 minutes to complete) replaced with a far more powerful WIN7 machine, but the export now takes 37 minutes to complete.  I also had their on-site I.T. person create the export from another user's machine (Pauline), and while on that machine it does take longer than the old WINXP machine, it is still faster than Kerry's new machine.  Does anyone have any thoughts on what could be causing this?  They use AVG Business Edition as their A/V, hosted on both the client and the server.  Disabling the AVG A/V on Kerry's new machine has no effect on the export time, 37 minutes (repeatable) with A/V enabled/disabled.  Their I.T. person sent me the basic hardware specs on each of the respective clients and server.  

fP v. 5.6.03 (Windows).  Contents of the .bat file are
ECHO OFF
TITLE=R.E.A.C.T. BAR-CODE SYSTEM
SET PFNET=ON
SET FILES=80
SET PFDSK=z
SET PFDATA=z:
SET PFPROG=z:\REACT
SET PFDIR=\REACT
SET PFPRINTER=LJ4250
SET PFLMHOST=aprcdc1.APRC.LAN
SET PFTMP=C:\TEMP
SET PFMENU=z:\REACT\FP\MENUS
REM SET PFPOSTPRINT=C:\PRINTWIZ\PRINTWIZ.EXE C:\TEMP\HARDCOPY.TXT
%PFPROG%\FP\p.exe react
REM %PFPROG%\FP\p.exe

C:\TEMP folder does exist.

Kerry's Old PC:
============ 
- Windows XP SP3 
- 32-bit OS 
- Intel Pentium Dual CPU E2140 @ 1.60 GHZ 
- 1.0 GB RAM 

Export took 2-3 minutes, max (I'm told)



Kerry's New PC: 
============= 
- Windows 7 Professional SP1 
- 64-bit OS 
- Intel Core i5 4570 @ 3.20 GHZ 
- 8.0 GB RAM 

Export started at 9:25 AM
9:35 record selection began (first record selected) 
10:00 record reading/selection ended 
10:02 generating output completed (37 minutes) 



Pauline's PC: 
========== 
- Windows 7 Ultimate SP1 
- 32-bit OS 
- Pentium Dual-Core E5400 @ 2.70 GHZ 
- 4.0 GB RAM 

Export started at 7:41AM 
7:46 record selection began (first record selected) 
7:55 record reading/selection ended
7:57 generating output completed (16 minutes)



Server: 
====== 
- Windows Server 2008 R2 SP1 
- 64-bit OS 
- Intel Xeon E5503 @ 2.00 GHZ 
- 12.0 GB RAM 


Don Coleman
Donald G. Coleman, Consultant
402 Andrew Circle
Indiana, PA 15701
(724) 349-6302
(412) 849-2589 (cell) 




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