Windows 7 compatibility issue

[Richard Kreiss]

Ken,

I have installed Fp 4.1 on my system and assume that that version of p.exe will not run on my system. Would p.exe from my 5.6 or 5.7 work with 4.N ?

I may start to run into this issue with clients on 4.5 who will not upgrade as their business is hanging in by a thread or the are nearing or passed retirement age and are now doing some business just to keep busy. 

Richard
Sent from my iPhone

On Sep 4, 2013, at 10:30 AM, Kenneth Brody <kenbrody at spamcop.net> wrote:

> On 9/3/2013 2:36 PM, Coleman, Don wrote:
>> Long-time client with relatively new fP user suddenly cannot start her fP
>> application.  When starting either my app. directly or even P.EXE,
>> Windows 7 issues the following error:
>> 
>> "This program or feature cannot start or run due to incompatibility with
>> 64-bit versions of Windows"
>> 
>> I configured this work station for fP myself last year when it was
>> replaced by their I.T. vendor (formerly an XP machine).  It has run fP
>> w/o issue until today.  Client is not aware of any changes made to this
>> machine since she last used her fP application (this past Friday).  Any
>> idea what may have changed or been changed to suddenly cause this?  To
>> avoid possible changes made to the shortcut, I had her try starting the
>> fP app. directly from her network drive (bypassing the shortcut) and
>> starting P.EXE directly, both now cause the incompatibility error.  At
>> the moment I cannot confirm the version of fP since I cannot start fP,
>> but know it is either v4.8 or v5.0 because I use the PFPOSTPRINT feature
>> in conjunction with PrintWizard.
> 
> Is there more to that message?
> 
> If you are trying to run an ancient MS-DOS version of p.exe for some reason 
> (still supported by 32-bit Windows, but not supported by 64-bit Windows), 
> then you would get a popup with something like this:
> 
> ==========
> 
> ---------------------------
> Unsupported 16-Bit Application
> ---------------------------
> The program or feature "\??\c:\appl\fp.old\P.EXE" cannot start or run due to 
> incompatibity with 64-bit versions of Windows. Please contact the software 
> vendor to ask if a 64-bit Windows compatible version is available.
> 
> ---------------------------
> OK
> ---------------------------
> 
> ==========
> 
> Now, as to why it would have worked and now doesn't, perhaps you have two 
> copies of p.exe on your system, and something changed to cause Windows to 
> now run the "wrong" version.  I have heard of some anti-virus programs 
> picking up p.exe as "infected" for some reason, and silently 
> deleting/quarantining it.
> 
> 
> -- 
> Kenneth Brody
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