Windows 7 compatibility issue and more

[Richard Kreiss]

> -----Original Message-----
> From: filepro-list-bounces+rkreiss=verizon.net at lists.celestial.com
> [mailto:filepro-list-bounces+rkreiss=verizon.net at lists.celestial.com] On
> Behalf Of Steve Wiltsie
> Sent: Tuesday, September 03, 2013 5:07 PM
> To: filePro Mailing List
> Subject: RE: Windows 7 compatibility issue and more
> 
> 
> > Long-time client with relatively new fP user suddenly cannot start her
> > fP application.  When starting either my app. directly or even P.EXE,
> > Windows 7 issues the following error:
> >
> > "This program or feature cannot start or run due to incompatibility
> > with 64-bit versions of Windows"
> >
> > I configured this work station for fP myself last year when it was
> > replaced by their I.T. vendor (formerly an XP machine).  It has run fP
> > w/o issue until today.  Client is not aware of any changes made to
> this
> > machine since she last used her fP application (this past Friday).
> Any
> > idea what may have changed or been changed to suddenly cause this?  To
> > avoid possible changes made to the shortcut, I had her try starting
> the
> > fP app. directly from her network drive (bypassing the shortcut) and
> > starting P.EXE directly, both now cause the incompatibility error.  At
> > the moment I cannot confirm the version of fP since I cannot start fP,
> > but know it is either v4.8 or v5.0 because I use the PFPOSTPRINT
> > feature in conjunction with PrintWizard.
> >
> > Don Coleman
> 
> Don and all,
> 
> I think the computers must have had too many days off with the Labor Day
> holiday.  I have a long-time client who has been using filePro to run their
> business for about 20 years.  They are currently on a Windows 2011 Small
> Business Server and have been using this server for most of this year.  Today
> one of the main filePro functions is giving the error:
> 
> ------
> Microsoft Visual C++ Debug Library
> Program: M:\fp\dclerk.exe
> Module: M:\fp\dclerk.exe
> File:
> 
> Run-time Check Failure #3 - The variable 'er' is being used without being
> initialized.
> 
> The option buttons are Abort   Retry   Cancel.
> --------
> 
> I have made no changes to this program for several weeks and suddenly this
> shows up repeatedly today.  There is no variable 'er' in the processing tables
> for this file.  I have connected to their server and am in the file but the error
> is not showing up now.
> 
> Is it just a full moon or does anyone have an idea of what that error means?


Steve,

Did this happen on all of the workstations connected to the server or just one?

If one, have them reboot and retry filePro.


Richard Kreiss
GCC Consulting

Office: 410-653-2813