Windows 7 compatibility issue

[Richard Kreiss]

> -----Original Message-----
> From: filepro-list-bounces+rkreiss=verizon.net at lists.celestial.com
> [mailto:filepro-list-bounces+rkreiss=verizon.net at lists.celestial.com] On
> Behalf Of Coleman, Don
> Sent: Tuesday, September 03, 2013 2:36 PM
> To: filepro-list at lists.celestial.com
> Subject: Windows 7 compatibility issue
> 
> Long-time client with relatively new fP user suddenly cannot start her fP
> application.  When starting either my app. directly or even P.EXE, Windows 7
> issues the following error:
> 
> "This program or feature cannot start or run due to incompatibility with 64-bit
> versions of Windows"
> 
> I configured this work station for fP myself last year when it was replaced by
> their I.T. vendor (formerly an XP machine).  It has run fP w/o issue until today.
> Client is not aware of any changes made to this machine since she last used
> her fP application (this past Friday).  Any idea what may have changed or been
> changed to suddenly cause this?  To avoid possible changes made to the
> shortcut, I had her try starting the fP app. directly from her network drive
> (bypassing the shortcut) and starting P.EXE directly, both now cause the
> incompatibility error.  At the moment I cannot confirm the version of fP since I
> cannot start fP, but know it is either v4.8 or v5.0 because I use the
> PFPOSTPRINT feature in conjunction with PrintWizard.

Don,

I am running Fp 4.8, 5.0,5.6 and 5.7 on my 64 Bit Windows computer.

What version of filePro is running there?

Has anything in the startup file been changed or need to be changed with the move from the XP machine to the windows 7 computer?

Richard Kreiss