report print problem

GCC Consulting rkreiss at gccconsulting.net
Fri Mar 15 09:17:51 PDT 2013


One of my clients recently upgraded his printers and is currently
experiencing problems with one report which has run properly sent 1991.

Last night I logged into his system and outputted this report to a file. I
checked the print codes which appear on each page and nothing seems out of
order.

If I open report in Notepad, and then sent to the printer, it prints
properly with the print codes showing.

This morning, I logged into the system and set the report to his printer.
The report printed out the first 10 pages and then stopped. There were a
total of 23 pages.

The printer in question is an HP OfficeJet 8000 A809 series printer. All of
the other reports print properly except this one.

I have taken a look at the records which print out on this report do not see
anything that may be corrupted.

This problem seems to be happening on another printer. However my client has
not told me which one it is.

Is anyone have any suggestions as to what additionally could look at as to
why this report stops printing?

Is there a way to copy his report to the printer in a manner similar to what
we were used to be able to do when printer was connected to LPT1?


Richard Kreiss
GCC Consulting

Office: 410-653-2813





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