Record Is Being Updated - Access Denied

[Dennis Malen]

I do all of that. Just need to know when all that fails is there any other
way to unlock the record without a reboot.

It is starting to happen more often.


-----Original Message-----
From: Richard Kreiss [mailto:rkreiss at verizon.net] 
Sent: Wednesday, June 12, 2013 12:33 PM
To: Dennis Malen
Cc: <filepro-list at lists.celestial.com>
Subject: Re: Record Is Being Updated - Access Denied

Dennis,

If everyone is out, delete the filePro lock file. If that doesn't work check
to see if a process is still running on that file. If so, kill that process.


Otherwise, it may take a system reboot. 

I have had this problem on a windows system and usually find it is a hung
process. 

Do you have any remote users?  If so check that they are out if fp. 

Richard
Sent from my iPhone

On Jun 12, 2013, at 11:20 AM, "Dennis Malen" <dmalen at malen.com> wrote:

> Periodically I get this error in one record. I log everyone off the 
> system and try to access to record and the message comes up again:
> 
> 
> 
>  Record Is Being Updated - Access Denied
> 
> 
> 
> Is there any way to unlock a specific record without rebooting the system?
> 
> 
> 
> Dennis Malen
> 
> 516.479.5912
> 
> 
> 
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