OT - laser occasionally pulling from wrong bin

[daN baueR]

Top Post

Just installed the firmware update and I'll wait and see if that did
the trick. Thanks.

Dan

On Tue, Feb 7, 2012 at 12:52 PM, Steve Wiltsie <swiltsie at micro-mui.com> wrote:
>
>
>> -----Original Message-----
>> From: filepro-list-bounces+swiltsie=micro-mui.com at lists.celestial.com
>> [mailto:filepro-list-bounces+swiltsie=micro-
>> mui.com at lists.celestial.com] On Behalf Of daN baueR
>> Sent: Tuesday, February 07, 2012 11:33 AM
>> To: filePro Mail Group
>> Subject: OT - laser occasionally pulling from wrong bin
>>
>> Here's my problem I can't duplicate this error which is happening
>> randomly and of course only when I'm not around. This is happening to
>> form which prints copies in white yellow and pink. The form is
>> identical except for the color of the paper. The printer is an HP
>> LaserJet P4014n and I'm using the supplied hplaser filePro definition
>> table by Jim Asman with these added entries.
>>
>> ^[ & l 1 H               * tray 2 labels/yellow ^[ & l 5 H
>>     tray 3 plain paper ^[ & l 6 H                 tray 4 white paper
>>
>> It's defined in filePro as follows:
>>
>> printer13           hp4014,hplaser,lp -dhp4014 -s,hp4014
>>
>> In SCO the printer is a type HPLaserJet
>>
>> Running filePro 5.6 and SCO Unix Release = 3.2v5.0.7
>>
>> The default bin is 4 with plain white paper. This prints correctly when
>> I test it but every once in a while it pulls from the wrong bin.
>> Any suggestions?
>>
>> --
>> daN baueR
>> dan at onlinemgt.com
>> google voice 347-542-7267
>
> Dan,
>
> First, there was a firmware update for the P4014 released in December.  It may or may not help this issue but it usually can't hurt.
>
> Second, the printer may be set to switch to another tray if the selected tray is out of paper or it the printer thinks it is the wrong size of paper.  I would check the tray paper positioning sliders to make sure all trays are pointing exactly to Letter sized paper.
>
> Steve Wiltsie
> microCONCEPTS



-- 
daN baueR
dan at onlinemgt.com
google voice 347-542-7267