filePro on terminal Services

[Steve Wiltsie]

Ian,

I have clients using filePro on a Windows 2008 R2 Terminal Server with
no problems - actually it is faster than running it from a Windows PC.
There has to be something else or something in the processing tables
that is causing this.  Unless, of course, the terminal server is way
underpowered as far as RAM or CPU is concerned.  I'm assuming this is at
least a 4 core Xeon system with at least 8GB of RAM.

Steve Wiltsie
microCONCEPTS

> -----Original Message-----
> From: filepro-list-bounces+swiltsie=micro-mui.com at lists.celestial.com
> [mailto:filepro-list-bounces+swiltsie=micro-
> mui.com at lists.celestial.com] On Behalf Of Ian Wood
> Sent: Monday, April 09, 2012 8:18 AM
> To: filepro-list at lists.celestial.com
> Subject: filePro on terminal Services
> 
> We are having an issue with dclerk maxing out the CPU usage and bring
> the server to a halt when running through Microsoft Terminal Services.
> 
> Here is the relevant parts of the email I received from my Network
> Admin.
> 
>  *******
> 
> Ronkonkoma has been having problem with the new remote application
> server.
> When users are in filepro to and are doing the indate induction
process
> it is causing  the CPU utilization on the server to go to 100%.  There
> is a filepro process called DCLERK.exe that is utilizing all of the
> CPU.
> 
> 
> 
> When this happens all the users on that server come to a halt/crawl.
> 
> * *
> 
> I was on the phone with Microsoft tech support today for 3hrs to
> resolve this issue.  We tried to limit the cpu utilization of the
> DCLERK process but it didn't work.  Microsoft feels the problem is
that
> filepro is an older 32bit app running on the new 64bit server running
> terminal servers.
> Microsoft is assuming that the version of filepro we are using was
> never meant to run in this server environment.  They recommend we
> contact filepro for a solution.
> 
> 
> *******
> 
> 
> 
> Personally I don't believe it is a filePro issue as the program works
> using Citrix, but not through Terminal Services.  Has anyone coam
> across the same issue?
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