EMERGENCY PROBLEM: Starting filePro

[John Sica]

1. No power when turned on...    Power supply
2. If power turns on and can't get into BIOS (ie "F2" "F10" or 
"DEL"...    Main Board
3. Can get into bios, but bios can't see hard drive...  Hard drive 
doesn't turn on... Probably dead hard drive
4. BIOS can see hard drive, but still screen doesn't come on, even in 
safe mode...  Could be video controller, or,  lost OS on hard drive, 
(but bios would tell you that).  You could try a windows repair at this 
point, but I'd go to #5 first
5. Unplug every usb device from main board in case the bios is trying to 
boot from an attached USB device.
6. Remove the hard drive and place in another computer to see if the 
working OS can see the file system... No file system or hard drive, then 
it's gone.
7. If the OS can read the file system, then you could perform a windows 
repair on the original system, if the Windows can see the file system 
and allows it.

Just some things to go on, but try #5 first if you haven't already, this 
has worked several times for me.

John





On 3/1/2011 8:11 AM, Art Moore wrote:
> If there are any thoughts on how the system I "think"  crashed can be
> made whole I would welcome them also.
>
> Thanks,
> Art
>
> On Tuesday, March 1, 2011, Art Moore<cowboy at pcanswersinc.com>  wrote:
>> Windows Vista operating system.
>>
>> Art
>>
>> On Tuesday, March 1, 2011, Bob Rasmussen<ras at anzio.com>  wrote:
>>> What version of Windows?
>>>
>>> On Tue, 1 Mar 2011, Art Moore wrote:
>>>
>>>> I need help badly and hope there is somebody able an willing to offer some.
>>>>
>>>> I woke up this morning with a project of creating data files for exhibitors from a tradeshow.  Everything was setup yesterday so this would all be ready to go this morning and run smoothly - sure.
>>>>
>>>> My hard drive seems to have crashed since I cannot get it going.  The computer was left on all nite and this morning not a mouse could be found on the screen.  I reluctantly turned the thing off after trying CTRl-ALT-DELETE with no response.
>>>>
>>>> Now when I turn it on the hard drive lite does nothing and nothing comes on the screen.
>>>>
>>>> I have filePro on another computer but it really has not been set up to do this project but I can fix that (I hope).
>>>>
>>>> MY PROBLEM: getting filePro to work on the second computer.  It is an HP 64bit about 1.5 years old.   My filePro program is 5.0.xxx
>>>>
>>>> The filePro functions of its screen, creating processes, screens and etc. seem to work okay.  I can get to a user menu but it does not run the functions. When I try to work with data from either 'B' on the filePro menu or a user menu I get the following error:
>>>>
>>>> the instruction at ############### referenced memory at #############  the memory could not be read from  (it ends there).  Then Windows says dClerk and etc. have stopped running.
>>>>
>>>> PLEASE tell me this is something fixable.
>>>>
>>>> THANK YOU IN ADVANCE!!!!!!!
>>>>
>>>> Art Moore
>>>>
>>>> PS: I have never upgraded my filePro version because for my needs what I had (have) was (is) doing the job.
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>>>>
>>> Regards,
>>> ....Bob Rasmussen,   President,   Rasmussen Software, Inc.
>>>
>>> personal e-mail: ras at anzio.com
>>>   company e-mail: rsi at anzio.com
>>>            voice: (US) 503-624-0360 (9:00-6:00 Pacific Time)
>>>              fax: (US) 503-624-0760
>>>              web: http://www.anzio.com
>>>   street address: Rasmussen Software, Inc.
>>>                   10240 SW Nimbus, Suite L9
>>>                   Portland, OR  97223  USA
>>>
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