Fwd: permission denied - running cc

[Richard Kreiss]

> -----Original Message-----
> From: Kenneth Brody [mailto:kenbrody at spamcop.net]
> Sent: Monday, July 11, 2011 10:23 AM
> To: Richard Kreiss
> Cc: Filepro List
> Subject: Re: Fwd: permission denied - running cc
> 
> On 7/10/2011 9:26 PM, Richard Kreiss wrote:
> > Ken,
> >
> > This is thermal I received.
> 
> Huh?
> 
> > I stand corrected, this index is in the file where the output is
running.
> >
> > One other point, this output modifies the primary key of this index.
> >
> > This program has run for over 3 years without this error
> 
> What changed between when it used to work and when it stopped working?
> 
> > Sent from my iPhone
> 
> Let me guess... "thermal" was the iPhone's auto-correct kicking in on a
word
> it didn't know?  :-)
> 
> > Begin forwarded message:
> [...]
> >> *** A System Error Has Occurred ***
> >>
> >> Fatal error
> >>
> >> F:/filepro/transaction/index.M: Permission denied
> [...]
> 
> First, have you checked the permissions on that file?  (And, assuming this
is a
> workstation accessing a file on a server somewhere, make sure you check it
> from that workstation using the same login.)
> 
>      icacls F:\filepro\transaction\index.M
> 
> If that fails because "icacls" isn't on your system, try:
> 
>      cacls F:\filepro\transaction\index.M

This is a process which runs credit card transactions.  The program was in
the middles of the process when the error occurred. 

This program is run from the office manager's workstation.  Since the
program ran properly earlier in the month and I am not aware of any changes
to the system security settings (re ACL),
I don't know why this index would be locked.

The output selected records but I am told did not process any of the credit
card transactions.  

> 
> What happens if you just try going into the transaction file from dclerk?

One can access transaction from *clerk.
> 
> If you go to dxmaint and try rebuilding that index, do you get the same
error?

There is a routine which rebuilds these indexes overnight.  When I accessed
this file using this index, I had no problems.

As I was away for the last few days, I was not able to access their system
at night when I could manually have tried to rebuild this index.  As I
mentioned above, the rebuild script apparently ran without a problem.

I will log in tonight after midnight, as this is when everyone will be off
the system, and see if I can manually rebuild this index.

Richard

> 
> --
> Kenneth Brody