Screen refresh

Richard Kreiss rkreiss at verizon.net
Fri Jul 1 07:53:20 PDT 2011



> -----Original Message-----
> From: Kenneth Brody [mailto:kenbrody at spamcop.net]
> Sent: Thursday, June 30, 2011 5:56 PM
> To: Richard Kreiss
> Cc: Filepro 2 List
> Subject: Re: Screen refresh
> 
> On 6/30/2011 5:17 PM, Richard Kreiss wrote:
> > I was at a client's site today and I was asked to watch an order clerk
while
> she was entering orders.
> >
> > What was happening was no field information was being displayed. This is
> both values entered or looked up information. All data entered is
numerical
> and is entered from the mimetic keypad. This is order details entered from
> the header. All of the details are posted.
> 
> What's a "mimetic keyboard"?  (Sounds like something from "T-2".)
> 
> > This problem started about 2 months ago.
> 
> What changed 2 months ago?

Now that I think about it, the completely rewired the warehouse using cat6
cables and installed a new patch block with all of the cables running to the
block.  Cat6 patch cables were used to the switch.

> 
> > Any ideas as to why the field data is no longer being displayed or
fleetingly
> displayed?

The above is only occurring during order entry.  All other filepro screen
displays are correct.

> 
> Any time filePro needs to wait for user input, it will force a screen
refresh,
> even if you have used VIDEO OFF in processing.  So, unless the user is
typing
> so quickly that she is keeping ahead of filePro, I have no idea why the
screen
> wouldn't be updated.
> 
> --
> Kenneth Brody




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