Favorite remote support utilities -- RE: Filepro-list Digest, Vol 79, Issue 47

[Brian K. White]

> Sure, it lets you do 8 users at
> once.  Show me the person that's connected to 8 clients at once and doing
> justice to any of them.

Are you disregarding the case of 20 or 50 or any number of viewers 
watching a sales demo or a class?

Also I think it _would_ actually be useful for a single person to be 
able to view any number of different remote desktops at the same time.

Classes and windows server monitoring come to mind as immediate 
examples. I'm sure certain managers would love to see all their 
employees desktops too but even if we arbitrarily discard the ugly uses 
like that which we happen to personally find distasteful, there are 
still at least a few cases maybe more that are perfectly likely and 
valid where connection count per license matters.

Speaking for beamyourscreen simply because it's what I happen to know, 
not because I especially recommend it: If we have 5 different employees 
who want to run 5 different sessions at the same time, say Salesman_A 
giving a sales demo to 12 viewers, Support_Tech_B giving a class with 30 
viewers, 2 support people and a programmer each giving one-on-one 
support with only one viewer each, all at the same time, that requires 5 
licenses. I don't think it has a way for a single user to view several 
remote desks at the same time except by setting up a separate session 
for each, requiring a license for each.

(Viewer/client/server are all poor terms. In the case of beamyourscreen 
any session participant may become the source of imagery that all other 
participants see at any time, and any session participant may be granted 
keyboard/mouse control of the source of imagery at any time, and none of 
them needs any license but the single initiator of the session which all 
other participants joined, who needs exactly one license.)

-- 
bkw