Odd happening

[Richard Kreiss]

From: filepro-list-bounces+rkreiss=verizon.net at lists.celestial.com
[mailto:filepro-list-bounces+rkreiss=verizon.net at lists.celestial.com] On
Behalf Of Bruce Easton
Sent: Wednesday, February 24, 2010 4:06 PM
To: filepro-list at lists.celestial.com
Subject: Re: Odd happening

 

Because of the location change, could there be something in the set-up for
EDI hand-shaking that 
hasn't worked at all since the move?   (new ftp address?)

Bruce

 

 

All of that has been taken care of.  What is missing are the filePro records
for the EDI and manual invoices generated for this period.

 

As I mentioned in response to Ken's email, even some minor program changes I
made are gone.

 

Richard



On 2/24/10 3:45 PM, John Esak wrote: 

Only, that you can certainly have their VAN resend the transactions for that
time period.  Or, is that what you mean by recover them?
 
John
 
 
  

-----Original Message-----
From: filepro-list-bounces+john=valar.com at lists.celestial.com 
[mailto:filepro-list-bounces+john=valar.com at lists.celestial.co
    

m] On Behalf Of Richard Kreiss
  

Sent: Wednesday, February 24, 2010 3:31 PM
To: filepro-list at lists.celestial.com; 'filePro Alpha Mailing List'
Subject: Odd happening
 
Have a client who sold his business.  On January 31st the 
system, server,
workstations & printers were moved to the new location.
 
EDI orders were processed and the ASN's & Invoices sent 
during the week of
February 1st..
 
Last week they went in to check on regular invoices, and to 
check on edi
order details received from 2/1 thru 2/19 and found that they were all
missing.
 
At first I thought it might be an index problem, so I rebuilt 
all of the
indexes and then ran freechn.
 
As far as we can tell, all information entered after the Feb 
1st is gone
even the ASN/Invoice details transmitted.
 
This system is over 15 years old and has never lost one piece of data
(programs not hardware).  They are running fp 5.0.9 on Win 
server 2003.
 
We can recover the edit order details transmitted and re process it.
 
I really can't come up with any good reason why this would happen.
 
Anyone have any thoughts on the subject?
 
 
Richard Kreiss
GCC Consulting
rkreiss at gccconsulting.net
  
 
 
 
 
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