HELP files in 5.6 filepro on Windows7 - FYI

Bob Rasmussen ras at anzio.com
Wed Apr 7 15:02:37 PDT 2010


Don't panic. In both Vista and 7, you are given the opportunity to 
download the help engine that handles .HLP files.

On Wed, 7 Apr 2010, John Esak wrote:

> Wow, that's a heck of a thing to know.  So they (apparently) cut off support
> for the older .hlp format at Windows 7 huh?  Proof being the XP emulation
> can open the old .hlp files.  I suppose they have now been writing their own
> .hlp format and will break away from the old Robohelp.  That is really a
> strange break.  They usually try for backward compatibility.  What in the
> world are they going to do with files that have the .hlp extension on
> Windows 7.  Force them to be converted?  Read the magic bytes and then call
> the right viewer?  I'm surprised they just didn't buy the old .hlp
> designers... (or did they already?)  Seems to me the .hlp format/protocol
> should be treated in the same way that .mp3 is. Lots of programs can open it
> and we'll provide a base program to do it in their O/S  defaulting the file
> type to their own app.  But to change the new .hlp to be so strange that the
> new app can't read an old .hlp.  That's really going some in the wrong
> direction, isn't it?
> 
> John
> 
> > -----Original Message-----
> > From: filepro-list-bounces+john=valar.com at lists.celestial.com 
> > [mailto:filepro-list-bounces+john=valar.com at lists.celestial.co
> m] On Behalf Of Nancy Palmquist
> > Sent: Wednesday, April 07, 2010 5:28 PM
> > To: filePro Mailing List
> > Subject: HELP files in 5.6 filepro on Windows7 - FYI
> > 
> > Guys,
> > 
> > To answer Richards question, I just tried to open the .hlp files that 
> > are installed with 5.6 on my new Windows 7 computer.
> > 
> > It turns out that Windows7 does not come with the required 
> > .exe file to 
> > open the .hlp file for filePro's manual.
> > 
> > It did offer to help me download the correct thing, if I needed it.
> > 
> > But under my XP virtual mode, I did have the right .exe to 
> > open the .hlp 
> > file.
> > 
> > So this is something to be aware if you have customers that will be 
> > loading Windows7.
> > Nancy
> > 
> > -- 
> > Nancy Palmquist         MOS&  filePro Training Available
> > Virtual Software Systems    Web Based Training and Consulting
> > PHONE: (412) 835-9417           Web site:  http://www.vss3.com
> > 
> > _______________________________________________
> > Filepro-list mailing list
> > Filepro-list at lists.celestial.com
> > http://mailman.celestial.com/mailman/listinfo/filepro-list
> > 
> 
> _______________________________________________
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> 
> 

Regards,
....Bob Rasmussen,   President,   Rasmussen Software, Inc.

personal e-mail: ras at anzio.com
 company e-mail: rsi at anzio.com
          voice: (US) 503-624-0360 (9:00-6:00 Pacific Time)
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 street address: Rasmussen Software, Inc.
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