Freechain Issue

[Chris Sellitto]

> -----Original Message-----
> From: filepro-list-bounces+sellich=guaranteedreturns.com at lists.celestial.com
> [mailto:filepro-list-
> bounces+sellich=guaranteedreturns.com at lists.celestial.com] On Behalf Of Jeff
> Harrison
> Sent: Monday, August 03, 2009 10:28 AM
> To: filepro-list at lists.celestial.com
> Subject: RE: Freechain Issue
> 
> 
> 
> --- On Mon, 8/3/09, Chris Sellitto <sellich at guaranteedreturns.com> wrote:
> 
> > From: Chris Sellitto <sellich at guaranteedreturns.com>
> > Subject: RE: Freechain Issue
> > To: filepro-list at lists.celestial.com
> > Date: Monday, August 3, 2009, 10:02 AM
> >
> > > -----Original Message-----
> > > From:
> > filepro-list-bounces+sellich=guaranteedreturns.com at lists.celestial.com
> > > [mailto:filepro-list-
> > > bounces+sellich=guaranteedreturns.com at lists.celestial.com]
> > On Behalf
> > Of
> > > George
> > > Sent: Saturday, August 01, 2009 8:11 AM
> > > To: 'Kenneth Brody'; 'Scott Brown'
> > > Cc: filepro-list at lists.celestial.com
> > > Subject: RE: Freechain Issue
> > >
> > > Actually, there is a program called consolenoclose.exe
> > that disables
> > the x
> > > button and removes the close system menu item of all
> > console windows
> > when
> > > they become active. It runs invisible in the
> > background.
> > >
> > > -----Original Message-----
> > > From:
> > filepro-list-bounces+flowersoft=compuserve.com at lists.celestial.com
> > >
> > [mailto:filepro-list-bounces+flowersoft=compuserve.com at lists.celestial.c
> > om]
> > > On Behalf Of Kenneth Brody
> > > Sent: Friday, July 31, 2009 8:29 PM
> > > To: Scott Brown
> > > Cc: filepro-list at lists.celestial.com
> > > Subject: Re: Freechain Issue
> > >
> > > Scott Brown wrote:
> > > >
> > > >> Bill Campbell blabbed on about:
> > > >>> How do you train Windows to exit
> > cleanly?
> > > >> Swat it on the nose with a rolled up printout
> > when it leaves a
> > minidump
> > > on
> > > >> your hard drive.  :)
> > > >
> > > > But what if it bytes you when you swat it?
> > :)
> > >
> > > I've got a "format c:", and I'm not afraid to use it!
> > >
> > > --
> > > Kenneth Brody
> >
> > George,
> >
> > Good program.  I just tried it, and it works
> > well.  I will see if it
> > helps with our issues with freechains.
> >
> > Christopher Sellitto
> 
> Perhaps it will help, but don't underestimate a determined user's ability to
> screw up your system.  They will find a way.  (Task Manager comes to mind -
> or Reset!)
> 
> You may want to add some logging to figure out which users are doing this
> and then get with them and find out why.  Also, you can attempt to educate
> them on this.
> 
> It may even be that they are doing this because of a bug or locking issue.
> For example, if you lock a record in your programming and then do a popup or
> input - it is possible for an idle user to lock that record indefinitely.
> If this is the case, then you should fix your code to minimize these types
> of issues.
> 
> Good Luck.
> 
> Jeff Harrison
> jeffaharrison at yahoo.com

Jeff,

I never underestimate the user.  Believe you me; a lot of time is wasted trying to prevent them from doing things
they are not supposed to do.  The procedures are explained to them on the proper way to exit filePro®, and yet they
still find the need to exit improperly.  I am very confident that the programming is not the issue.  In the words of
the great Nick Burns "It's not the program, It's not the program.....".  Unfortunately, the turnover in our warehouse
is pretty frequent, so when you have new users on a regular basis, somehow the proper procedures get lost in translation.

I think this program will be a start though.  I will try and monitor the results and keep you guys posted.


Christopher Sellitto
VP Computer Operations
Guaranteed Returns®
100 Colin Drive
Holbrook, NY 11741
Phone: (631) 689-0191 x132