Urgent help needed: Licensing snafu following server crash

[Barry Wiseman]

Kenneth Brody wrote:
> Quoting Barry Wiseman (Fri, 21 Sep 2007 10:37:14 -0400):
> 
>> Kenneth Brody wrote:
> [...]
>>> But filePro will fall back to a 7 day grace period if it sees that a 
>>> license
>>> that used to be valid is no longer valid for whatever reason.
>>
>> In my case there was no grace period, at least none perceivable by  me 
>> or by the users.  (Maybe licinfo would have reported something about
>> it, but   why would I think to run that?)  One day, fully functional
>> 64-user license with no indication that any sort of "grace period" was
>> in effect.  Next day, demo license, single-user only.
> 
> Any grace period would have been for the same license, so you would have
> had a 7-day grace period on a 64-user license, not a single-user demo.
> Is it possible someone replaced the license with a valid single-user
> demo license?

I'm 99.9999% confident the answer is "no".  After first being installed, the 5.0.15 
version ran normally for nearly a month.  Only upon rebooting from the unscheduled 
power outage did the program suddenly think it was a demo.  At that point I verified 
that licfp.dat was still md5sum-identical with what came from fptech's distro 
tarball.  However, I never looked at licfp.bkp until much later in the day, after 
various fixes had been attempted.

I do see that the yum daemon installed a new kernel (CentOS 4.5, 2.6.9-55.0.2 -> 
2.6.9-55.0.6) on Sep 4.  The post-crash boot would be the first instance of the box 
running that new kernel.  Might fP's licensing scheme have stumbled over that?

>> Also, while I have your ear,  what's up with the /tmp/chkuser.log  
>> file, which seems to grow by about 1 MB per day?
> 
> Did you, perchance, get a debug or test version of a filePro binary
> to help track down a previous problem?

Never.

> In any case, you can chmod 0 the file, and filePro won't log to it
> any more.

Yeah, I figured.  Will do.

-----------------------------------------------------------------
  Barry Wiseman                              barry at gensoftdes.com
  Genesis Software Designs, Inc.            Voice: (212) 889-9191
  55 West 45 Street, New York, NY 10036       Fax: (212) 889-1589
-----------------------------------------------------------------