My Filepro Printers Quit Working

[fp at casabellagallery.com]

Frank posted:

> HELP!
>       System is SCO-UNIX 3.2.5.07 W/FILEPRO.  system has 4 printers..2 HP 
> Lasers (4500) 1 multipurpose FAX, COPIER, PRINTER.  and 1 Lexmark 2490 Dot Matrix 
> Printer. all are network devices.
>  
> I was running mkdev rlp..I want to experiment with remote printing..Anyway,  
> the customer called right after than and said she could not print from FilePRO 
>  to any printer...
>  
> I called JP Radley and he determined that the UNIX printing was working  
> file. We could print to any of the printers using [lp -d]. We could NOT print  
> from dclerk or dreport..The only error we saw was when JP tried to hardcopy a  
> screen. The error was "cannot open /usr/bin/lp"
>  
> I removed the rlp [using makdev rlp] and rebooted the system..no  change...
>  
> Clearly FilePRO is looking for something the mkdev rlp smashed..God knows  
> what...
>  
> right know the customer is sending the output to a file and calls me to  
> print it.
>  

Based on the error you posted it appears to be permission related.  If the
file is there and you simply cannot open/executed from within filePro, permission
comes to mind.

So, check for:

a) File is there
b) File permission and/or chmod

It is always problematic to test this logged in as 'root'.  You have full power
and all kinds of privileges that may not be available to your application.  In fact,
the PATH may even be different.

If all looks well, run system integrity and filePro setperms ...

Good luck!


---
Jose Lerebours
954  559  7186
http://www.fpgroups.com