Urgent help needed: Licensing snafu following server crash

[fp at casabellagallery.com]

Barry posted:

> This linux site was running 5.0.14.  Last month I upgraded their copy of dclerk to 
> 5.0.15 to avail myself of bug fix #783 (declare global fields didn't persist through 
> a lookup - ).  I downloaded and extracted fpinstall from the distro, then manually 
> copied the dclerk binary to PFPROG, and the licfp.dat file to PFPROG/lib.
> 
> All was fine for some weeks.  This morning their server crashed (power outage due to 
> their UPS dying).  Upon reboot, dclerk will no longer run, giving instead
> 
> *** A filePro Error Has Occurred ***
> 
> This version is licensed for 1 users
> 
> On File:
> 
> Too many users.
> 
> 
> Repeat my copy-from-distro procedure as per what I did last month, no help.  The 
> licinfo utility gives me:
> 
> LICENSE
>          Version: 0.0
>          Platform: LINUX
>          License creation date: 20051209
>          Default grace period: 7 days.
> CUSTOMER
>          Name: Beta Testing
>          Serial number: 99999999-3
> SERVER
>          Port: 6556
>          Grace Period: 7 days
>          Last Validated: 2007--0-9-
>          Number of checks: 1
>                  No License Check:
> PRODUCTS
>          Name: FULLDEV
>          Version: 5.6.beta1
>          Usercount: 1
>          Grace Period: not specified
>          No License Checks
>          Licensed Features
>                  Sockets  count:5
> 
> This makes no sense to me.  This worked prior to this morning's crash/reboot.  What 
> steps am I missing?  How can I troubleshoot/fix this?  I'd like to avoid the pain of 
> a full reinstall of filePro from the distro.  Reverting to the 5.0.14 dclerk is not 
> an option, since their production code now depends on the absence of bug #783.
> 

Barry,

Try shutting down the server once again but this time, a normal shutdown; turn 
server back on and see what happens ...

Other than that, I am way behind you version wise so I cannot even speculate!

Good luck,


---
Jose Lerebours
954  559  7186
http://www.fpgroups.com