Urgent help needed: Licensing snafu following server crash

[Barry Wiseman]

This linux site was running 5.0.14.  Last month I upgraded their copy of dclerk to 
5.0.15 to avail myself of bug fix #783 (declare global fields didn't persist through 
a lookup - ).  I downloaded and extracted fpinstall from the distro, then manually 
copied the dclerk binary to PFPROG, and the licfp.dat file to PFPROG/lib.

All was fine for some weeks.  This morning their server crashed (power outage due to 
their UPS dying).  Upon reboot, dclerk will no longer run, giving instead

*** A filePro Error Has Occurred ***

This version is licensed for 1 users

On File:

Too many users.


Repeat my copy-from-distro procedure as per what I did last month, no help.  The 
licinfo utility gives me:

LICENSE
         Version: 0.0
         Platform: LINUX
         License creation date: 20051209
         Default grace period: 7 days.
CUSTOMER
         Name: Beta Testing
         Serial number: 99999999-3
SERVER
         Port: 6556
         Grace Period: 7 days
         Last Validated: 2007--0-9-
         Number of checks: 1
                 No License Check:
PRODUCTS
         Name: FULLDEV
         Version: 5.6.beta1
         Usercount: 1
         Grace Period: not specified
         No License Checks
         Licensed Features
                 Sockets  count:5

This makes no sense to me.  This worked prior to this morning's crash/reboot.  What 
steps am I missing?  How can I troubleshoot/fix this?  I'd like to avoid the pain of 
a full reinstall of filePro from the distro.  Reverting to the 5.0.14 dclerk is not 
an option, since their production code now depends on the absence of bug #783.


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  Barry Wiseman                              barry at gensoftdes.com
  Genesis Software Designs, Inc.            Voice: (212) 889-9191
  55 West 45 Street, New York, NY 10036       Fax: (212) 889-1589
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