Filepro Version 5.0.15

[Scott Walker]

-----Original Message-----
From:
filepro-list-bounces+scottwalker=ramsystemscorp.com at lists.celestial.com
[mailto:filepro-list-bounces+scottwalker=ramsystemscorp.com at lists.celest
ial.com] On Behalf Of Jean-Pierre A. Radley
Sent: Thursday, October 25, 2007 5:43 PM
To: Scott Walker
Cc: 'Bud Henschen'; 'filePro Mailing List'
Subject: Re: Filepro Version 5.0.15

Scott Walker propounded (on Wed, Oct 24, 2007 at 08:58:36PM -0400):
| Bud,
| 
| Just a complaint.  Take it for what it's worth.
| 
| Over two and a half years ago I reported a bug in rreport version
| 5.0.14.
| 
| The bug was finally fixed in version 5.0.15.
| 
| I was told I would have to download a license file from fptech for
each
| customer of mine and then install that file on their system.   OK,
| that's a pain, but to get this bug fixed I would go the extra mile.
| I've had a customer complaining about it for over two years.  Anyhow,
I
| put 5.0.15 rreport on the first (7) customer systems and guess what...
| it will work on only (1) of them.  Why?  Because the license manager
| code you grafted into 5.0.15 rreport requires the /usr/lib/libm.so.1
and
| related stuff to run.  FP support tells me that to use 5.0.15 rreport
| the customer has to have support level supplement 646 installed on
their
| SCO Unix operating system.
| 
| So I'm faced with a situation where I now have to tell my customers to
| fix a bug they've been complaining about for over 2 years, they now
have
| to get their system integrator to come in and patch their operating
| system
| 
| I really think it was a poor decision to implement this stuff in the
way
| it was.  A bug fix release that was so long in coming should not
require
| me or my customers to jump through hoops.


JP said:
<dissent>
So you've got customers running on OSR 5.0.[56]; every such system I've
touched has oss646c installed.  If you don't think your customers should
upgrade to 5.0.7 or 6.0.0, then at least take advantage of oss646c.  I
can't see why one should be anything but thankful for that patch, since
it allows lots of other binaries besides filePro's to run.
</dissent>

-- 




Scott says:

JP, as much as I respect your opinion, I disagree.  There is one reason
and one reason only that I want to put 5.0.15 rreport on these customers
systems...a bug fix.  They have waited 2 1/2 years for this bug fix.
There is no justification that they should have to have their operating
system patched for an application program bug fix.  I did not install
any of these SCO operating system.  Different system integrators around
the country have.  I just work on the customers application program and
typically my application is the only software running on their SCO
server.

fp versions 5.0.0 - 5.0.14 ran on these systems as is.  5.0.15 should
also.

Regards,

Scott