Filepro Version 5.0.15
Scott Walker
ScottWalker at RAMSystemsCorp.com
Wed Oct 24 17:58:36 PDT 2007
Bud,
Just a complaint. Take it for what it's worth.
Over two and a half years ago I reported a bug in rreport version
5.0.14.
The bug was finally fixed in version 5.0.15.
I was told I would have to download a license file from fptech for each
customer of mine and then install that file on their system. OK,
that's a pain, but to get this bug fixed I would go the extra mile.
I've had a customer complaining about it for over two years. Anyhow, I
put 5.0.15 rreport on the first (7) customer systems and guess what...
it will work on only (1) of them. Why? Because the license manager
code you grafted into 5.0.15 rreport requires the /usr/lib/libm.so.1 and
related stuff to run. FP support tells me that to use 5.0.15 rreport
the customer has to have support level supplement 646 installed on their
SCO Unix operating system.
So I'm faced with a situation where I now have to tell my customers to
fix a bug they've been complaining about for over 2 years, they now have
to get their system integrator to come in and patch their operating
system
I really think it was a poor decision to implement this stuff in the way
it was. A bug fix release that was so long in coming should not require
me or my customers to jump through hoops.
Regards,
Scott
Scott Walker
RAM Systems Corp.
ScottWalker at RAMSystemsCorp.com
Ph: (704) 896-6549
Fx: (704) 896-7458
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